Privacy Policy
At LearnOry, your trust and privacy are paramount. This policy clearly outlines the data we collect, why we collect it, how it is safeguarded, and how you retain complete control over your personal information.
1. Information We Collect
We collect information that you provide directly to us when you interact with the LearnOry platform:
This information may include your name, email address, phone number, and payment information. Payment details are processed securely and never stored in plain text on our servers.
2. How We Use Your Information
We use the collected information exclusively to deliver, maintain, and elevate your learning experience:
Process your orders and deliver digital products
Ensuring instant textbook unlock, eBooks delivery, and access to live enrolled batches.
Communicate with you about your account and purchases
Sending order confirmations, invoice receipts, crucial security alerts, and system notices.
Send you promotional emails (with your consent)
Sharing exclusive student discounts, new exam series launches, and subject study guides (always with one-click unsubscribe).
Improve our services and user experience
Analyzing aggregated telemetry to refine mock test analytics, speed up reader apps, and squash bugs.
Prevent fraud and ensure platform security
Verifying authentic student authentication, protecting copyrighted book content, and guarding payment gateways.
3. Information Sharing
We do NOT sell, trade, or rent your personal information to third parties under any circumstances.
We may share necessary information strictly with authorized entities under tight compliance:
Payment Processors
RBI-licensed gateways (Razorpay, Cashfree) to process transactions securely with bank-grade encryption.
Service Providers
Cloud hosting, transactional email delivery (SMTP), and customer support platforms aiding our operations.
Legal Authorities
Only when strictly required by applicable Indian or international law or to defend vital legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include multi-factor authentication, SSL transport encryption, database-level encryption, and strict least-privilege administrative access protocols.
However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, absolute security cannot be guaranteed by any platform.
6. Your Rights
As a LearnOry user, you have complete sovereignty over your data. You have the right to:
Access and update your personal information
Directly modify your profile, contact info, and learning preferences anytime in your student dashboard.
Request deletion of your account and data
Permanently remove your account records and profile data from our active storage upon request.
Opt-out of marketing communications
Unsubscribe from promotional emails anytime with a single click at the bottom of any email.
Request a copy of your data
Receive an export of your personal and learning records held on our servers in a portable format.
To exercise any of these rights, simply email our compliance desk at contact@learnory.in.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so we can promptly take corrective action and delete the records.
8. Contact Us
Have questions or feedback regarding this Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our support and privacy desk is always available to help you: